
CORE Competence: TELUS Webinar Series (April to June 2023)
Self-paced
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Full program description
Description
CORE Competence is a webinar series in partnership with TELUS International University (TIU) to provide high-quality and relevant continuing education for their employees. The webinars for April to June 2023 aim to help professionals develop competencies on decision making, communication and stress tolerance.
Outline
1. DECISION MAKING: Making Better Decisions (April 20, 7:00pm-8:30pm)
In this webinar, participants will be provided with knowledge, skills, and tools to consistently make high quality decisions.
Objectives: By the end of the webinar, participants should gain basic understanding of:
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- Decision-Making: An Overview, The Decision Tree and The Levels of Decision-Making
- What is Quality Decision and the Attributes of “Informed Decision Making”
- What’s Next After the Decision is Made?
Facilitator: Dr. Ruel Maningas
2. COMMUNICATION: Clarity in Oral and Written Communication (May 18, 7:00pm-8:30pm)
In this webinar, participants will learn rhetorical techniques to improve the clarity and substance of their oral and written communication outputs.
Objectives: By the end of the webinar, participants should gain basic understanding of:
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- The Basics of Communication
- Improving Verbal and Non-verbal Communication
- Communicating Effectively
Facilitator: Mr. Robin Sebolino
3. STRESS TOLERANCE: Staying Active (June 15, 7:00pm-8:30pm)
In this webinar, participants will be provided with the know-how needed to handle stress by staying active, staying grounded and maintaining better well-being.
Objectives: By the end of the webinar, participants should gain basic understanding of:
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- Why exercise
- Where and how do I start and pace myself
- How will I make exercise fun and challenging
Facilitator: Dr. Stella Urbiztondo
Schedules
April 20, May 18, and June 15, 2023 at 7:00pm to 8:30pm
Learning Mode
Online
For more details, please contact
CORE